Order information
Shipping & returns.
A clear overview of what to consider before ordering. For the binding terms that apply to an order, please review the policy links in the footer.
01
Order preparation
Preparation time may vary by product, quantity and availability. Group orders and time-sensitive events should be discussed as early as possible.
02
Shipping timing
Transit estimates depend on the destination and shipping service available at checkout. Delays outside the carrier’s control may occur.
03
Check your order
Review product details, selected size, color, quantity, delivery address and event date before completing checkout.
04
Returns & exchanges
Eligibility may depend on the product and its condition. Personalized, customized or made-to-order items may have different conditions.